Complaints & Feedback Policy

At Domestic Bliss we welcome and absolutely encourage all feedback.

How do we know if we are doing anything wrong, unless you tell us?

We have 20 staff, and we all can have a bad day sometimes.  Our workforce, as working mums, carry the heaviest load.

However, if you are not consistently delighted with your service then WE want to know!  All information will be acted upon in a discreet and non-conflicting manner.  We  will respond in timely manner to every issue/worry or concern.

If you have a complaint about our company or its Directors please forward your claim to

NDIS 

1. Complete our Feedback form below
2. Complete the online complaint form
3. Call 1800 035 544 (free call from landlines) or TTY 133 677. Interpreters can be arranged National Relay Service: ask for 1800 035 544

AGED CARE

1. Complete our Feedback form below
2. Please call your Care Plan Manager

PRIVATE & COMMERCIAL CLIENTS

1. Complete our Feedback form below